The quality of a technology firm is measured by the speed of its response. This is your direct line to our elite architecture team.
FAQ: Quick Technical Answers
Here you’ll find answers to the most common questions. If your issue isn’t covered, use the form above.
Do you provide support for existing infrastructure? ▼
It depends on your ecosystem. If we are talking about portals built on vulnerable commercial CMSs (like WordPress), we do not perform "patchwork": we prefer to demolish and rebuild an Elite Web Architecture from scratch, fast and secure. Regarding corporate workstations, we step in operationally with our Remote HelpDesk to provide you with continuous IT support and the Structural Hardening of your computers.
What is your sensitive data policy? ▼
We operate in a logical Zero Trust regime adhering to Privacy by Design protocols. We reject the use of vulnerable databases and third-party plugins: we do not retain unnecessary sensitive logs, and every B2B communication is sealed by proprietary cryptographic protocols to neutralize interceptions and guarantee elite Anti-Hacking standards.
Service Level Agreement (SLA): what do you guarantee? ▼
On infrastructures and Web Architectures covered by an Enterprise contract, we guarantee a 99.9% Uptime supported by our Incident Response department. We neutralize threats by activating pre-emptive defenses against "Zero-Day" vulnerabilities before they can compromise your corporate network.
How much does an initial consultation cost? ▼
The initial exploratory check-up is free of charge. We perform a preliminary reconnaissance of your Web Architecture, your Digital Intelligence (SEO/AEO) positioning, or your Cybersecurity perimeter, to formulate a Data-Driven operational plan aimed at the total elimination of technical debt.
Note: For post-breach emergencies (Incident Response), write [URGENT] in the message subject line.